Degraded Storage Performance

Incident Report for VEXXHOST, Inc.

Resolved

The issue has been resolved. We don't expect any more issues to arise. Please contact our support team if you require more information regarding this issue.
Posted Aug 29, 2019 - 00:00 EDT

Update

We are continuing to monitor for any further issues.
Posted Aug 28, 2019 - 22:25 EDT

Monitoring

The fix has been implemented and the latency should improve significantly now, we're continuing to monitor for any other issues.
Posted Aug 28, 2019 - 22:15 EDT

Update

The fix has been implemented and the storage cluster is now stabilizing.
Posted Aug 28, 2019 - 21:52 EDT

Update

We have a potential resolution now and we're taking steps to put it in place, we'll keep posting any new updates as they come.
Posted Aug 28, 2019 - 20:35 EDT

Update

We're continuing to look for a fix for this issue. We're making progress and we're hoping to have an ETA soon.
Posted Aug 28, 2019 - 20:06 EDT

Identified

We've identified an issue with our storage cluster and we're currently applying fixes to improve performance. You may see degraded performance.
Posted Aug 28, 2019 - 17:11 EDT
This incident affected: Montreal #1 (Block Storage, Object Storage).