Backend Network Issues

Incident Report for VEXXHOST, Inc.

Resolved

This incident has been resolved.

Posted Jul 10, 2019 - 09:18 EDT

Identified

We've located the issue to one of our secondary uplinks which are dedicated for backend connectivity, we've contacted our provider and we're awaiting a response shortly.

Posted Jul 10, 2019 - 00:02 EDT

Investigating

We're currently investigating an issue with our backend networking being remotely unaccessible. This should not affect our customers private tenant networks and/or public networks.

Posted Jul 09, 2019 - 23:59 EDT

This incident affected: San Jose #1 (Network).